Continuing to pursue its goal of providing exceptional care to its patients in a safe environment, St. Elizabeth Medical Center has been accredited by DNV Healthcare, Inc. This accreditation is important because it confirms that St. Elizabeth is meeting Medicare and Medicaid’s standards to be a provider of healthcare services to those programs and that the National Integrated Accreditation for Healthcare Organizations (NIAHO) standards and the ISO 9001 Quality Management System standards are met. St. Elizabeth was the first hospital in New York State to achieve this new accreditation with DNV Healthcare, Inc.
The federal Centers for Medicare and Medicaid Services (CMS) delegates inspection of hospital services to several organizations: DNV Healthcare Inc., the Joint Commission on Accreditation of Healthcare Organizations (JCAHO), and State Health Departments and the American Osteopathic Association. DNV Healthcare, Inc. is a 144-year-old company based in Norway. It received its authority from CMS in late September and now is conducting hospital surveys in the United States.
This change matters to St. Elizabeth because ISO (International Organization for Standardization) standards are the foundation of the Medical Center’s Quality Management System. These standards ensure it is taking all necessary steps to deliver safe and effective healthcare services to patients.
ISO 9001 is recognized by businesses around the world as the benchmark for continual quality improvement. Innovative hospitals have started embracing ISO as a way to identify and focus on the most successful approaches to patient care, billing and other critical aspects of running a modern hospital.
The new DNV NIAHOSM program is not only a new option for accreditation; it is an entirely new approach to accreditation. NIAHOSM focuses not simply on auditing the hospital’s business processes but on finding better ways to do things in every department.