Share |

Marketing and Public Relations
Faxton Campus, 3rd Floor
1676 Sunset Avenue
Utica, NY 13502
(315) 624-5600

Manager, Marketing / Community Outreach: Sandra Fentiman
 (315) 801-8195
 (315) 801-3008
Office Hours:

8 a.m. – 4 p.m., Monday - Friday
2211 Genesee St.
Utica, New York 13501

Stay connected with
St. Elizabeth Medical Center.

Follow us on:

Contact Marketing and
Public Relations

Marketing and Public Relations

The Marketing and Public Relations Department (MPR) is responsible for the St. Elizabeth Medical Center (SEMC) internal and external communications. The department publishes a monthly newsletter, The Elizabethan, for employees and friends.

Department staff is also responsible for:

- SEMC Advertising

- NYS Community Service Plans

- Coordinating some events

- Pediatric Orientation

- Graphic Design

- SEMC Annual Report & publications

- Media Relations

- Spirit of Excellence

- Website Coordination

- Staff recognition

Patient Feedback

Sometimes patients who want to share their experience at the Medical Center send these experiences via letters. When patients agree to share them with the public, the MPR Department asks for written consent to publish or record these testimonials in marketing materials. If you would like to fill out a form and share your experience, please click here.

Members of the media

To request an interview or information, please call the Department Manager during office hours and we will do our best to coordinate it. St. Elizabeth policy requires that all members of the media are accompanied by a member of the MPR Department on the main campus. Interviewing, filming or photography will not be done without prior consent from the subject, with signed documentation on a SEMC consent form.

To learn a patient’s condition, call the Department number during office hours (8 a.m. to 4 p.m., Monday – Friday). After those hours, and on weekends or holidays, please call the main hospital number, 798-8100 and ask for the Nursing Supervisor.

In the event of a community crisis or disaster, our Media Disaster Plan will activate.
Please familiarize yourself with this plan, since numerous changes would take effect.

STEMC ISO 14001DNV Accredited HospitalISO 9001 DNV