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Department: Human Resources
Director of Human Resources
Donna Ernst
Office Hours:
7:30 a.m. - 4 p.m.
Address: 2215 Genesee Street
Utica, NY 13501

Annual Mandatories 2014


Completion of this annual inservice ensures our compliance in meeting the requirements set forth by our regulatory agencies.


  1. Make sure you have the correct pre-printed answer sheet (provided by your Department Manager or download one here).

  2. Read each power point presentation which has a question and answer section at the end. Answer each question by filling in the corresponding number on the answer sheet using a no. 2 pencil only. If you need to change an answer, do not cross out, simply erase and re-enter your answer. Please pay attention to the numbering on the answer sheet to make sure it matches the number you are answering.

  3. When complete, please sign your name on the back of the answer sheet and send to Human Resources.

  4. Your answer sheet will be scored and you will be contacted if you need to correct any of these sections.

1. Risk Management/ Patient Rights (1006/1005)
2. Quality Management System (QMS) (1008)
3. Cultural Diversity (1016)
4. Infection Prevention (1001)
5. Employee Assistance Program (EAP) (1020)
6. Domestic Violence  (1003)
7. Corporate Compliance (1015)
8. Confidentiality Security, HIPAA (1017)
9. EMTALA (The Law) (1002)
10. General Safety, Fire Prevention Safety, Chemical/Hazardous Material Safety,
Electrical Safety, Environmental Mgmt System (1012, 1009, 1011, 1010, 1018)
11. Security & Parking (1021)
12. Emergeny Response & Prepardness (1004)
13. Body Mechanics (1013)
14. Harassment Policy (1022)
15. Spirit of Excellence  (1007)




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