St. E's Way
The St. E’s Way Initiative is an opportunity for employees to be recognized for ideas and efforts that go beyond their regular job duties and improve St. E’s patients, customers, or employee experiences.
March 2012 |
| Nursing Department |
| The Nursing Department has begun a weekly initiative called “Wonderful Wednesdays” to improve morale, improve rapport and ultimately improve patient satisfaction. On Wednesdays, each unit has a board with staff names listed. Staff members are encouraged to recognize positive behaviors and actions by one another by indicating a marking under their name. Staff members with the most markings that day are recognized. The initiative has created positive response and team building. |
| Managers of Case Management, Utilization Review and Discharge Planning |
| Managers of Case Management, Utilization Review and Discharge Planning started a program to show appreciation for their hard-working staff. “Thankful Thursdays,” is a day to give thanks for each other. “I give thanks for...” comment cards were developed. Staff members are encouraged to recognize and reinforce positive behavior. The idea grew; not only do the comment cards continue but toy stuffed turkeys are given when someone notices a good deed. At PACIT meetings, turkey-themed rewards are given to staff members, such as turkey pens. |
May 2012 |
| Nursing Department |
| The staff of the Acute Cardiac Care Unit (2C) developed a color-coded placard for each patient room explaining the color codes for various uniforms worn by staff. The card helps patients and visitors know the positions of staff members they encounter. |
