Reviewing internal and external brochures including a visitor’s guide and map
Discussing the development of a brochure related to the function, responsibilities, and proper identification of the Hospitalists
Creating a coffee station, supervised by a volunteer, for visitors of patients in the ICU.
Making recommendations to the Rapid Response Team that empower staff, family, and patients to request additional assistance when they have a concern about a patient’s condition
Installation of dry erase/bulletin boards by each patient’s bed to facilitate a visual for patients/families. The boards list the name and title of the current caregivers
Adding railings in certain areas to help prevent falls
Adding hooks in some restroom stalls to hang personal belongings
Involvement in current projects occurring within the Medical Center
Members of the Council now serve on:
Community Design Team, Customer Service Design Team, and the Patient Safety Team. The goal is to keep Council members informed, as well as to add the voice of the Patient/Family to these different hospital work groups.